1. Matters related to the collection, use, and provision of personal information
1) If personal information is to be collected from a customer, the purpose of use will be clarified and will be used only for the following purposes: and, if the purpose of use exceeds this scope or if the collected personal information is to be provided to outside the company, the customer's consent will be obtained in advance, except for exceptions stipulated by the law.
- Registering customer information in accordance with the law
- To send information on various offers, product programmes, events, etc., for the purpose of introducing sales services.
- For surveys on demand trends, new product development, and customer satisfaction, the Company uses information within a certain range of non-specific personal identities for statistical purposes.
- For opinions obtained through questionnaires, etc., when contacting us through documents, phone calls, or e-mails.
- All other uses related to the services provided by the Company.
2) In the case of joint use of customers' personal information, we disclose in advance the items for which the data will be used, the scope of users, the purpose of use, and the name of the company that assumes responsibility for the management of the data.
3) If a customer requests disclosure, correction, or deletion of personal information collected from the customer, we will comply with the customer's request after confirming the identity of the customer.
2. Matters related to security measures for personal information
1) The person responsible for the handling of personal information is identified, and the number of persons involved in the handling of personal information is reduced to the minimum required. Furthermore, we will implement various safety management measures to prevent unauthorised access to personal information, loss, destruction, tampering, leakage, etc. of personal information.
2) When outsourcing the handling of personal information, etc., we will select a company that has an effective level of management of personal information security in terms of the handling of personal information and information security measures. In addition, we will sign a contract, etc., at the time of outsourcing to stipulate matters related to the handling of personal information to ensure safety and security.
3. Other Matters
1) We shall establish internal procedures for the protection and handling of personal information in accordance with laws and regulations, governmental administrative ordinances, guidelines, and other norms relating to personal information, and shall review them as often as necessary and improve them on an ongoing basis.
2) We will handle personal information in compliance with laws and regulations and internal rules.
4. Supervision and Inspection
We will regularly check the status of the implementation of ‘1’, ‘2’, and ‘3’ above, and immediately correct and improve any problems found.
5. Protection of minors' privacy
1) Our products, websites, and services are primarily intended for adults. Except for laws, regulations and mandatory provisions or other requirements of law enforcement agencies and relevant departments, we will not collect personal information of minors on our own initiative or separately.
2) Minor children should not submit personal information to the Website without the consent of their parents or guardians. Only in rare cases will there be material on the website targeted at children, and then Mitsubishi Electric encourages all parents or guardians to instruct their children to use their personal information safely and responsibly on the Internet.
3) In cases where personal information of minors is collected with parental consent, we will only use or publicly disclose this information when permitted by relevant laws, regulations or mandatory provisions, with the express consent of the guardian, or when necessary for the protection of minors.
6. Website-related matters
The website operated by the Company (hereinafter referred to as the ‘Website’) makes every effort to handle and protect personal information in accordance with this policy in order to enable all users to use the services provided on the Website conveniently and safely, but the Company is not responsible for the protection of personal information of customers on other websites linked to the Website. When using a website other than ours, please make your own judgement on the standards of handling personal information on websites other than ours, and if you do not have access to the standards of handling personal information, etc., we recommend that you consult directly with the department or person in charge of the website in order to confirm the safety of your personal information.
1) Use of cookies
This website uses cookies in some of its services in order to provide better service to customers, so-called cookies are a type of data sent to the customer's computer through the web server. The purpose of using cookies on this website is to provide appropriate information and ensure customer safety, and does not contain any personal information that identifies a particular customer. It is also possible to refuse cookies through your browser settings, but please set cookies to be enabled in order to receive all of the services on the website operated by the Company conveniently.
2) Customer Access Log
This website records information about customers who visit this website in the form of access logs. The access log contains information such as the domain name, IP address, browser type, and access time of the visitor, but does not contain information that can identify a particular customer. The access logs are used only for the maintenance of the website and statistical analysis of usage conditions, and will not be used for any other purpose.
7. Revision of Personal Information Protection Policy
If there are any major revisions to this policy, we will announce them on this website. Please be sure to check this website for the latest information as revisions may be made without prior notice. Please note that we will not be held responsible for any problems, etc. that may arise as a result of a lack of confirmation.
8. How to contact us
It is extremely important to know what visitors think about our services and statements. If you have any questions or concerns about this privacy statement or the offline and online products and services we offer, please contact the webmaster via ‘Contact Us’.
